Gibraltar Product Warranty

At Gibraltar, we take great pride in building products you can rely on. Every item is crafted with care, and our warranty is designed to make sure you feel confident in your purchase.

What's covered?

We offer different warranty periods depending on the product type:

• Bags, Cases, and Hydraulic Thrones: 3-year warranty
• Tablet and Phone Holders: 1-year warranty
• All Other Items (Including Stands, Pedals, Drum Thrones, and Metal Accessories): 5-year warranty

All warranties cover defects in materials and workmanship under normal use.

Who’s Eligible?

To be eligible for warranty service:

• The product must be purchased from GibraltarHardware.com.
• If you bought it through an authorized Gibraltar retailer, please contact the retailer directly, they’ll be happy to help.
• The item must be unaltered and used as intended.
• Please keep your receipt or proof of purchase handy for verification.
  

Need a Replacement Part?

If your product is still under warranty and you need a user-serviceable part replaced, we’re here to help.

Just email us at contact@gibraltarhardware.com with:

• A photo of the issue
• Your proof of purchase

We’ll review your request and get you taken care of as quickly as possible.

Important Details

To keep things clear:

• Warranty coverage applies only to the original purchaser and can’t be transferred.
• A dated receipt is required.
• This limited warranty replaces any other written or implied warranties.
• Gibraltar is not responsible for incidental or consequential damages.
• Some states may have different rules about warranty limitations.