Gibraltar 5-Year Warranty

Gibraltar stands, pedals, drum thrones and metal accessories are guaranteed against defects in materials and workmanship for a period of five (5) years. Our warranty is only valid when an eligible Gibraltar product is purchased via GibraltarHardware.com or through an authorized reseller.


The Gibraltar hardware and accessory warranty applies to unaltered products stored, transported and used for their intended purpose under reasonable conditions. 

Warranty parts requests

If you have a user serviceable product under warranty and need a replacement part, please contact customerservice@gibraltarhardware.com. Please note we may require a digital photo showing any reported defect along with proof of purchase. 

Warranty limitations

The Gibraltar warranty extends to the original purchaser only, cannot be transferred and require an original, clearly dated retail receipt. The warranty does not cover drum racks, cases & bags, tablet and smartphone holders or drum parts. This limited warranty is made in lieu of all other warranties, written or implied and is subject to the limitations contained herein. Under no circumstances will Gibraltar accept responsibility for incidental or consequential damages of any nature whatsoever. Some states do not allow implied warranty limitations and may affect those residents differently. 

 

 

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